Teamviewer Remote Support
We use the TeamViewer Remote Support tool. It gives us the posibility to remote control your computer, regardless of where in the world you may be, as long as you have an active internet connection.
You can start the program, by downloading it here:
You need to give us your ID and Password so that we can connect to your computer. When toe program is started, it will look something like this
The Your ID and Password fields will contain numbers. It is these numbers you have to give to the technician so he can connect to your computer.
Will you be able to connect to my computer whenever you want afterwards?
No! We are only able to connect to your computer as long as the program is opened. When the program is closed, a new password will be generated, and we can not connect again, until you give us the password.